Frequently Asked Questions
Everything you need to know about shopping for your home and garden.
What are your standard shipping times and rates?
Standard shipping typically takes 5-9 business days. Rates are calculated based on your order total and delivery location, with expedited options available at checkout.
What is your return policy for home decor items?
We accept returns within 30 days of receipt. Items must be in their original packaging and unused condition. Please note that personalized items are final sale.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view real-time updates and order history.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and its territories. We do not offer international shipping at this time.
What should I do if my item arrives damaged?
Please contact our customer service team immediately with your order number and a photo of the damage. We will arrange for a replacement or a full refund at no extra cost.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal for secure and easy checkout.